How to Redeem a Voucher

How to pay using a Voucher

Voucher holders : 
1) Select your desired product (If you have purchased a multibuy voucher, please redeem each voucher individually)
2) Click add to cart on your desired product. 
3) Click Checkout (This will take you to a paypal payment page)
In order to proceed to the "Redeem voucher code input page" you must enter your payment details 
Please enter your credit card details.
You will not be charged for the value of the product (only for shipping or any excess over the value of the voucher)
4) Press continue (This will then take you to you 'review your information page - Please ensure your shipping address is correct, Do Not worry, by clicking continue you will not be charged)
5) Click "Continue" This will then take you back to the checkout page where you will enter your voucher / discount code.
6) Enter your code exactly how it appears.  Then click "apply." This will subrtract your discount from the total leaving the shipping to pay.
7) Click 'Complete my purchase'

My Voucher Code isnt working?
Please check the following steps below:
- You are not trying to activate the code before redemption time. (Stated on email from Groupon)
- You have selected the wrong item to use the code
- You are entering the code exactly as it appears on your voucher
- You are using the Groupon code and not attempting to redeem the security code
- You are putting O instead of Zero in the code.

I forgot to use my voucher code - can I add it?
Unfortunately voucher codes need to be entered at the time of placing the order and cannot be added once an order is complete. 
If you have made an error at checkout contact us. Please check your email plus spam or junk mail to see an immediate cancellation and void of the order. 

If you have any other questions please contact email us at support@go-dynergy.com 

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